Privacy Policy

Effective Date: [8/10/2024]

hwckart values your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our e-commerce platform at www.hwckart.com (the "Website"). By accessing or using our Website, you agree to this Privacy Policy.

1. Information We Collect

We collect personal information when you interact with our Website, make a purchase, or use our services. The types of personal information we collect include:

1.1 Personal Data You Provide:

Account Information : When you create an account, we collect your name, email address, phone number, and password.

Order Information : When making a purchase, we collect your billing and shipping addresses, payment details (credit card or other payment information), and order details.

Customer Service : Information you provide through customer service interactions, such as email correspondence, chat, or phone calls.

Reviews and Feedback : Information you submit when you provide reviews or feedback on our products and services.

1.2 Automatically Collected Data:

Usage Data : We automatically collect information about how you use our Website, such as pages viewed, time spent on the Website, IP addresses, browser type, operating system, and referring URL.

Cookies & Tracking Technologies : We use cookies, web beacons, and other tracking technologies to collect information about your interactions with our Website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

Order Processing : To process your orders, facilitate payments, and provide updates regarding your purchases.

Account Management : To create and manage your user account, including enabling you to log in, track orders, and save preferences.

Customer Service : To respond to your inquiries, provide support, and resolve any issues.

Marketing & Promotions : To send you promotional emails, newsletters, special offers, or other information we think may be of interest to you. You can opt out of marketing communications at any time.

Improving Our Services : To analyze and improve our Website’s performance, customize your user experience, and enhance our products and services.

Legal Compliance : To comply with applicable laws, legal processes, and regulatory requirements.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us with website hosting, payment processing, order fulfillment, email delivery, and analytics services. These third parties have access to your personal information only to perform these tasks on our behalf.

3.2 Legal Obligations

We may disclose your information if required to do so by law or if we believe such action is necessary to:

Comply with a legal obligation.

Protect the safety of our Website, users, or the public.

Defend our rights and property in the event of a legal dispute.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

4. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.

Correction : You can request that we correct or update inaccurate or incomplete information.

Deletion : You can request that we delete your personal information, subject to legal requirements.

Opt-Out : You can opt out of receiving marketing communications by following the unsubscribe instructions in the emails or by contacting us directly.

5. Data Security

We take the security of your personal information seriously and use industry-standard security measures to protect it from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized services. Cookies are small data files stored on your device by your web browser. We use cookies for:

Essential Cookies : To ensure our Website functions properly and allows you to browse and make purchases.

Analytics Cookies : To track and analyze how you use our Website and improve its performance.

Advertising Cookies : To display relevant ads and promotions based on your browsing activity.

You can manage your cookie preferences through your browser settings, but disabling cookies may impact your ability to use certain features of the Website.

7. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those external sites. We are not responsible for the content, privacy policies, or practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Website is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you believe that a child under 13 has provided us with personal information, please contact us immediately.

9. International Data Transfers

hwckart operates internationally, and your personal information may be transferred to and processed in countries other than the country in which you reside. By using our Website, you consent to the transfer of your personal information to other countries, which may have different data protection laws than your country. We will take steps to ensure that your personal information receives adequate protection in the countries in which it is processed.

10. Changes to This Privacy Policy

hwckart reserves the right to modify or update this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our Website and updating the "Effective Date" at the top of this page. Your continued use of the Website following any changes constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

hwckart

[GF - 05, Bansidhar Complex, Near Shreyas School, Bagi Khana, Vadodara, Gujarat, IND-390001]  

[hwckart4@gmail.com]