Refund and Return Policy


At hwckart.com, we aim for customer satisfaction. If you're not entirely satisfied with your purchase, we're here to help:

Return Eligibility: You may return most new, unused items within 7 days of delivery for a full refund. Items must be returned in their original condition and packaging.

Non-Returnable Items: Customized or special-order items, as well as items marked as non-returnable, cannot be returned.


Return Process: To initiate a return, please contact our customer service team at hwckart@gmail.com with your order number and reason for return. We will provide instructions for returning the item.

Refunds: Once we receive and inspect the returned item, we will credited your refund to the original method of payment within 7-10 business days.
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Shipping Costs: If the return is due to our error (e.g., incorrect or defective item), we will cover the return shipping costs. Otherwise, the customer is responsible for return shipping expenses.



Shipping Policy


hwckart.com is dedicated to delivering your order promptly and efficiently:

Shipping Coverage: We ship to locations across India. Delivery times and charges may vary based on the destination and product size.

Processing Time: Orders are typically processed within 1-2 business days. Customized or special-order items may require additional processing time.

Delivery Time: Orders will be delivered withinn 3-10 business days, depending on your location. Delays may occur due to unforeseen circumstances.

Shipping Charges: Shipping costs are calculated based on the weight and dimensions of the product and the delivery location. Charges will be displayed at checkout.

Order Tracking: Once your order is shipped, we will provide a tracking number via email or SMS, allowing you to monitor your shipment's progress.

Damaged or Lost Items: If your order arrives damaged or is lost in transit, please contact our customer service team immediately at [insert contact information] to resolve the issue.